Support

We read everything: bead@zone7studios.com

If it never notifies me, how does it remind me?

You look. That's the design, not a limitation. Bead opens straight to Today, so the reminder is already on the screen by the time you've finished opening the app. You can also put the Today widget on your home screen, on Android or iPhone, which puts it in front of you without anything having to interrupt you.

Can I turn notifications on?

No, and there's no switch for it. Bead does not notify you. It isn't a setting that's switched off, it's an app that can't. The home-screen widget keeps up with every change you make and turns over to the new day by itself, at midnight on iPhone and within about half an hour of it on Android. It never notifies you either: nothing pops up and nothing buzzes. That's the whole promise, and it isn't going to change.

I finished something by accident

Tap Undo in the message that appears. It's there for a few seconds. After that it's still not lost: finished tasks stay under Done today until tomorrow, and tapping one gives you Not done yet.

I completed a repeating task and it vanished

It didn't. The next occurrence took its place, dated forward, so it's sitting in Soon or Later. Bead only ever creates the next one when you finish or skip the current one, which is why a repeat can never pile up behind you.

I ignored a daily task for three weeks. Why is there only one?

Because twenty-one identical rows would be a punishment, not a reminder. One row, waiting, is the honest version of “this didn't happen yet”.

How do I skip one without breaking the repeat?

Open the task and choose Skip this one. It clears this occurrence, sets the next one, and says nothing else about it. It's undoable too.

What is the Waiting lane?

Everything still open whose date has gone by. It sits below Today in muted amber, collapsed to one line, “4 waiting, still here when you're ready”, and it's sorted newest first, because the oldest thing on your list is not automatically the most pressing thing in your life.

I gave a task a time. Will it alert me?

No. The time is shown on the row so you know when the thing is. Bead does not ring, buzz or pop up.

Why can't I make another list?

The free Bead holds two lists; Bead Pro takes that to ten. The limit only ever stops a new list being made: every list you already have keeps working, including any you made in 1.0 beyond the free two.

I paid for Bead Pro and it isn't unlocked, or I'm on a new phone

Bead Pro is tied to the store account that bought it, not to a phone. Sign the phone into that account, open the Bead Pro sheet (the Bead Pro row in Settings, or the Bead Pro button in Lists) and tap Restore purchases. On iPhone it is the same button, on the Apple Account that bought it.

Can I get a refund?

Refunds are handled by the store you bought Bead Pro from, under its own policy: Google Play refunds or Apple refunds. If a purchase is refunded, Pro locks again. We never see your payment details, so we cannot issue one ourselves.

Where does my data live? What happens on a new phone?

On your phone, in Bead's own storage. There is no account and nothing to sign in to. On Android your lists ride your phone's own backup to a new device, and a phone-to-phone transfer carries the attachments too. On iPhone the same files sit in the app's storage and travel in your device's own backup. Uninstalling Bead removes its lists and attachments from the phone; if your phone's backup holds a copy, reinstalling can bring the lists back. Bead Pro stays with your store account.

The TV board doesn't appear, or the Cast button finds nothing

Your phone and your Chromecast or Google TV have to be on the same Wi-Fi network and allowed to talk to each other; a guest network or a router's “client isolation” setting keeps them apart. The TV loads Bead's display page from bead.zone7studios.com, so the TV needs the internet too. The board carries titles only, for as long as you are casting.

iPhone asks whether Bead may find devices on your local network

Allow it. That is how Bead finds your Chromecast, and casting will not work without it. If you said no, turn it back on in iOS Settings under Bead.

How do I get Bead?

Bead is on Google Play and the App Store. On Android, install it from the Google Play listing. On iPhone, install it from the App Store listing.

Found a bug? Have a thought?

Email us any time at bead@zone7studios.com. For bugs, include your device model, the Android or iOS version, and the Bead version, which is shown at the bottom of Settings. Feature ideas are welcome too.